At BRIJWASI MARKETING COMPANY, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help. Please read our return and refund policy carefully.

1. Return Eligibility

  • Returns are accepted within 7 days of product delivery.

  • The item must be unused, in its original packaging, and in the same condition as received.

  • Certain items like food products, personal care items, or customized goods may not be eligible for return due to hygiene and safety reasons.

2. How to Request a Return

To initiate a return, please contact us at:
📧 Email: [Insert Email Address]
📞 Phone: [Insert Phone Number]

Please provide your order ID, reason for return, and product images (if damaged or defective). Our team will guide you through the return process.

3. Refund Policy

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, the refund will be processed within 5–7 business days and credited to your original method of payment.

  • For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or UPI.

4. Non-Returnable Items

  • Perishable goods (such as food items)

  • Personal care or hygiene products

  • Items that have been used or damaged after delivery

  • Items without original packaging

5. Damaged or Wrong Products

If you receive a damaged, defective, or incorrect item, please notify us within 24 hours of delivery. We will arrange for a replacement or refund at no additional cost.

6. Cancellation Policy

  • Orders can be cancelled before dispatch by contacting our customer support.

  • Once shipped, the order cannot be cancelled but may be returned as per our return policy.

7. Need Help?

If you have any questions or concerns about your order, don’t hesitate to reach out:

BRIJWASI MARKETING COMPANY

Name-CHANDRA MAULI VARSHNEY

Email: info@brijwasihomeneeds.com

Phone: +91 63967 23066

Address: Flat No. 1,Shri ram Nikunj, Gopal Nagar Jaisingh Pura, SK Auto , Massani , Mathura, Uttarpradesh

PinCode: 281003

Website: https://brijwasihomeneeds.com